THE MEMORY DEPOSIT
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HOME SERVICES USER GUIDES FAQ's NEWS About Us PRIVACY POLICY The Memory Deposit Ltd has a firm commitment to safeguarding the privacy of all our customers. This privacy policy sets out how The Memory Deposit Ltd uses and protects any information that you give The Memory Deposit Ltd when you use our Website or Service. Should we ask you to provide certain information by which you may be identified when using this website or Service, then you can be assured that it will only be used in accordance with this privacy policy. The Memory Deposit may from time to time make necessary amendments to this policy which will be displayed on this page, separate notification of such changes will be made directly to registered members. What we collect. A lot of the information we receive from you when you access the Website, such as the domain from which you access the Internet, the date and time you access the Website, is not personally identifiable and will be used by us purely for monitoring activity on the Website. We may collect the following information: u Name u Contact information including e-mail and postal address u Demographic information such as post code, preferences and interests u Information that registered members choose to place within their data pages u Other information relevant to surveys or offers u Contact details for third parties whom you wish to be contacted in certain circumstances. What we do with the Information we gather. We require the information we gather to understand the needs of our users and customers and to provide a better service, and in particular for the following reasons: u Internal record keeping u To enable us to provide support to our users and to provide the services which you have subscribed for u We may use the information to improve our products and services u We may periodically send promotional e-mails about new products, special offers or other information which we think you may find of interest using the e-mail address that you have provided We may also disclose the information if required to do so by law, or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with any legal process served on us or our Website, and (b) protect and defend the rights of The Memory Deposit Ltd, its officers, employees and agents, or the Website, or users of the Website. We will not provide any information to any third parties except with your prior consent. See below under "Controlling Your Personal Information" for more information in this respect. For the avoidance of doubt, you are deemed to have given your consent to the contacting of third parties in so far as is necessary for The Memory Deposit Ltd to perform its memory deposit services. For the further avoidance of doubt, you are responsible for obtaining the consent of the relevant third parties to the disclosure of their contact information to The Memory Deposit Ltd for the purposes of providing the memory deposit services. Communication Service You should always be careful when giving out any personally identifiable information out about yourself or your family in using any blog service or other communication service offered on this Website. We do not control or endorse the content, messages or information found in any such communication service and, therefore, specifically disclaim any liability with regard to such communication service and any actions resulting from your participation in any communication service. Security. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure of your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we collect online. Examples of our technological and managerial procedures are as follows : Our system operates on a secure server with 128 bit encryption and all our stored data is retained offline which means it cannot be accessed or retrieved via the web directly. In addition access to our system is strictly by password. All of our staff are vetted and undergo police checks and are also subject to strict obligations of confidentiality. If you would like to find out more about the measures we have in place, please email us at support@thememorydeposit.com. How we use cookies. A cookie is a small file which asks permission to be placed upon your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse the web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customers needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall cookies help us to provide a better website and service, by enabling us to monitor which pages users find most useful and which they do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over any of these linked websites. Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. In addition, if you linked to Our Website from a third party website, We cannot be responsible for the privacy policies and practices of the owners or operators of that third party site, and recommend that you check the policy of that site and contact its owner or operator if you have any questions. Controlling your personal information We will not sell, distribute or lease your personal information to any third parties unless we have your express permission to do so or are required to by law. We will not use any information relating to third parties, submitted by you for any purpose other than for the purposes of The Memory Deposit Ltd performing memory deposit services. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable for this. If you would like a copy of the information held on you please write to The Memory Deposit Ltd, PO Box 494, Chatham, Kent, ME5 8ZD If you believe that any information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. You may amend the information we hold on you at any time by sending an email to the address set out above. Long term storage data. The Memory Deposit Ltd is committed to providing you with a safe and secure private environment to upload and store your data and images. Your long term storage area is separated from the internet and is not visible nor can it be retrieved without specific claim for such from you and upon completion of the identity verification process. Consent By submitting your information you consent to the use of that information as set out in this policy. If this policy changes, The Memory Deposit Ltd will post the changes on this page, and may place notices on other pages of the Website, so that you may be aware of the information we collect and how we use it at all times. |
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